privacy policy
In this Privacy Policy "stonebrothers.com" refers both to Stone Bros. & Byrd, Inc. and stonebrothers.com as a single entity, and the business stonebrothers.com as conducted by Stone Bros. & Byrd, Inc. Any property, real or intellectual, that belongs to Stone Bros. & Byrd, Inc. also belongs to stonebrothers.com and vice versa.
1. COLLECTED INFORMATION
What information we collect
We collect personal information such as your contact information (name, e-mail address) and billing/shipping information (credit card number, shipping address). When submitting personal information on an online form, we will identify which fields are required in order to fulfill your request. Additionally, our web server automatically collects click-stream information such as the address (or "URL") of the web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you have entered on our site.When we collect information
While shopping or taking advantage of services available at Stone Bros. & Byrd, Inc. retail stores, businesses or visiting stonebrothers.com, we may ask that you provide certain information about yourself. For example, we request personal information when you set up an account online, purchase products or services, schedule delivery or installation, participate in a promotion or survey, contact stonebrothers.com with a question or concern, apply for employment with stonebrothers.com, or participate in other activities. In addition, when using our web sites, our servers may collect click-stream information as described above. stonebrothers.com may also obtain information or lists from other companies.How the information is used
We use the information you provide in order to 1) fulfill requests for products, services or information, 2) administer shopping and customer accounts, 3) provide customer services, 4) administer promotions, 5) offer new products and services, 6) measure and improve the effectiveness of our web sites or our marketing endeavors, 7) tailor our online or in-store offerings to your preferences, and 8) other business purposes.2. COOKIES
A "cookie" is a small data file that a web site may send to your browser and which may then be stored on your system. stonebrothers.com uses cookies to simulate a continuous connection cookies let us "remember" information about your preferences and passwords and allow you to move within our web site without reintroducing yourself. We use cookies to track which pages on our sites our visitors view and which web browsers our visitors use.. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of stonebrothers.com, and we recommend that you leave them turned on.3. SHARING INFORMATION
stonebrothers.com may need to share personal information with third parties in limited circumstances. For example, we may release personal information to third parties to perform services on our behalf such as: fulfill our customer's orders, send marketing communications, deliver packages, schedule and perform installation, send postal mail and email, or process credit card payments.Stone Bros. & Byrd, Inc. (Stone Bros. & Byrd) and stonebrothers.com are affiliated entities. As such, any information you may provide to us either online or offline may be combined or shared between current or future Stone Bros. & Byrd entities and subsidiaries.
From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful.. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also release personal information in the event of a corporate sale, merger, reorganization, dissolution or similar event.
4. THIRD PARTY SITES
The stonebrothers.com web site and online applications may contain links to other web sites. stonebrothers.com is not responsible for the privacy practices or the content of these other web sites. Customers and visitors must check the policy statement of these other web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is your responsibility to keep such information private and confidential.5. SECURITY
stonebrothers.com has security measures in place for the services to help protect against the loss, misuse and alteration of the data under stonebrothers.com's control. When the services are accessed using Netscape Navigator, or Microsoft Internet Explorer versions 4.0 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure data is safe, secure and available only to you. stonebrothers.com also implements an advanced security method based on dynamic data and encoded session identifications and hosts the services in a secure server environment using a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, stonebrothers.com requires unique user names and passwords that must be entered each time a customer logs on. To maximize your level of protection, you should choose a password that contains a combination of both letters and numbers. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data. Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. stonebrothers.com cannot ensure or warrant the security of any information you transmit to us by email and you do so at your own risk.6. OPT-OUT POLICY
stonebrothers.com offers you a means to choose how we may use information you provided. If, at any time after registering for information, using our services or ordering our products, you change your mind about receiving information from us or about sharing information with third parties, send us a request specifying your new choice. Send your request to info@stonebrothers.com.7. CORRECTING AND UPDATING YOUR INFORMATION
stonebrothers.com gives you access to a broad range of information about your account and your interactions with stonebrothers.com for the limited purpose of viewing and, in certain cases, updating that information. This information is accessed by clicking on the "My Account" tab on our site.8. CHILDREN
stonebrothers.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use stonebrothers.com only with the involvement of a parent or guardian. We are committed to protecting the privacy of children. We will not knowingly or intentionally collect personal information online from children under the age of 13.9. TERMS OF USE AND REVISIONS
If you choose to visit stonebrothers.com, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of North Carolina. If you have any concern about privacy at stonebrothers.com, please send us a thorough description to info@stonebrothers.com, and we will try to resolve it.Our business changes constantly, and our Privacy Policy and the Terms of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
10. CONTACT US
stonebrothers.com700 Washington St.
Durham, NC 27701
919.682.1311
www.stonebrothers.com
info@stonebrothers.com